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LADWP Customers Will Only Receive Gas Portion of California Climate Credit in April

Some relief is on the way for many California utility customers this April, but for most Angelenos—who get their electricity from the Los Angeles Department of Water and Power (LADWP)—the break will only apply to natural gas bills, not electricity.

If you are a SoCalGas customer, you’ll see an $86.60 credit automatically applied to your gas bill during the April billing cycle. However, you will not receive the $56 electricity credit that Southern California Edison customers are getting.

As a customer of the Los Angeles Department of Water and Power (LADWP), you will not receive the California Climate Credit, as the California Public Utilities Commission (CPUC) does not regulate public utilities like LADWP, and therefore, the credit does not apply to them.

These credits are part of the California Climate Credit, a statewide program administered by the California Public Utilities Commission (CPUC). It is funded by the state’s cap and trade program, which requires power plants and major polluters to buy permits for the carbon emissions they produce.

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Supporting Our Community During the Wildfire Crisis

We want to take a moment to thank our first responders, activists, and community members for stepping up during this challenging time. Your efforts—whether through resource-sharing, outreach, or direct action—are truly making a difference and show the strength and resilience of our community.

With so much information circulating, we’ve compiled a list of resources to help navigate available options. While this list isn’t exhaustive, we hope it serves as a helpful starting point for you, your loved ones, or anyone in need.

If further assistance is needed, please don’t hesitate to reach out.

Start Here

Use these resources to guide your board’s efforts in utilizing emergency funds, or reach out to local shelters and organizations to offer support.

  • Mutual Aid LA (MALAN): The MALAN team maintains a regularly updated Google Sheet with available resources for those affected by the fires, including volunteer opportunities and donation needs. Access the MALAN Fire & Wind Storm Resources here.
  • LA Fires | Volunteer Opportunities: Volunteer for events from January 10–12, 2025. Sign up here.
  • Los Angeles Regional Food Bank: They are accepting food donations and volunteers. Learn how to help here.
  • How to Help: Read this guide on how to support without overwhelming organizations.

Resources for Evacuees and First Responders

This evening, the Los Angeles Fire Department issued a number of mandatory evacuation orders and warnings for parts of Encino, Tarzana, and Woodland Hills. If you are in a mandatory evacuation zone, please stay calm, gather your essentials, and follow official instructions to ensure your safety and the safety of your loved ones. If you receive an evacuation warning, please prepare to quickly evacuate if ordered to do so.

Nearby Shelters

  • Van Nuys Sherman Oaks Recreation Center – 14201 Huston St, Sherman Oaks, CA 91423
  • Lanark Park – 21816 Lanark St, Canoga Park, CA 91304
  • Calvary Community Church, 5495 Via Rocas, Westlake Village, CA 91362
  • Ritchie Valens Recreation Center – 10736 Laurel Canyon BLvd., Pacoima, CA 91331
  • Pan Pacific Recreational Center – 7600 Beverly Blvd., Los Angeles, CA 90036
  • Westwood Reaction Center – 1350 Sepulveda Blvd., Los Angeles, CA 90025
  • Pasadena Civic Auditorium – 300 East Green Street, Pasadena, CA 91101
  • Stone Recreation Center – 1835 Stoner Ave, Los Angeles, CA 90025

Nearby Animal Shelters

  • (Small animals) El Camino Real Charter High School – 5440 Valley Circle Blvd, Woodland Hills, CA 91367
  • (Small animals) Agoura Animal Care Center – 29525 Agoura Rd, Agoura Hills, CA 91301
  • (Large animals) Pomona Fairplex 1101 W McKinley Ave. Pomona
  • (Large animals) Industry Hills Expo 16200 Temple Ave, City of Industry, CA 91744
  • (Large animals) Antelope Valley Fair 2551 W Avenue H, Lancaster, CA 93536

Other Resources

  • Evacuation Centers and Shelters: Locate shelters through the American Red Cross Shelter Finder. Airbnb is also offering free stays in partnership with 211 LA.
  • Free Child Care & Temporary Evacuation Sites: YMCA centers are open as evacuation sites, providing shelter, showers, and basic amenities for first responders and displaced families.
    • Koreatown YMCA: 433 S. Vermont Ave.
    • Westchester YMCA: 8015 S. Sepulveda Blvd.
  • Free Meals: Many LA restaurants are offering free meals to first responders and evacuees. See the growing list here.
  • Animal Shelters: Emergency shelters for displaced pets need volunteers and donations. Visit LA County Animal Care & Control.
  • Showers & Amenities: Planet Fitness is providing free access to facilities, including showers, locker rooms, and Wi-Fi, for wildfire-affected residents and first responders until January 15. No membership required.
  • Pro Bono Therapy: Free therapy services are available for those affected by the fires. Please share this resource.
  • Photo Recovery: Chatbooks is offering free reprints of photos lost in the fires. Contact them at support@chatbooks.com or through their social media.

Disaster Assistance

  • FEMA Assistance: Apply for FEMA disaster support here.
  • Red Cross Safety Updates: To check on loved ones or report your safety, call the Red Cross at (800) 675-5799.
  • Crisis Counseling: The SAMHSA Disaster Distress Helpline offers 24/7 crisis counseling at 1-800-985-5990.
  • Support for Children: Project Camp is hosting pop-up day camps for kids affected by the fires. Learn more or donate here.

Safety Guides and Resources

  • Wildfire Smoke Protection: Learn how to protect yourself from smoke here.
  • Wildfire Smoke Safety Toolkit: Access the CEMO Safety Toolkit.
  • Air Quality Tracking: Monitor air quality through AirNow.gov or the IQAir App.
  • Water Safety:
    • LADWP issued a 48-hour boil water advisory for Pacific Palisades (90272).
    • Pasadena has a “Do-Not-Drink Water Notification.”
    • Track updates here.
  • Conserve Water: The LAFD is using our urban water supply to fight fires. Help conserve by running full loads of laundry and dishes and turning off taps when not in use.
  • Evacuation Preparation: Find detailed evacuation guides at ReadyForWildfire.org, including their Go! Evacuation Guide.

Evacuation Resources

This evening, the Los Angeles Fire Department issued a number of mandatory evacuation orders and warnings for parts of Encino, Tarzana, and Woodland Hills. If you are in a mandatory evacuation zone, please stay calm, gather your essentials, and follow official instructions to ensure your safety and the safety of your loved ones. If you receive an evacuation warning, please prepare to quickly evacuate if ordered to do so.

Nearby Shelters

  • Van Nuys Sherman Oaks Recreation Center – 14201 Huston St, Sherman Oaks, CA 91423
  • Lanark Park – 21816 Lanark St, Canoga Park, CA 91304
  • Calvary Community Church, 5495 Via Rocas, Westlake Village, CA 91362
  • Ritchie Valens Recreation Center – 10736 Laurel Canyon BLvd., Pacoima, CA 91331
  • Pan Pacific Recreational Center – 7600 Beverly Blvd., Los Angeles, CA 90036
  • Westwood Reaction Center – 1350 Sepulveda Blvd., Los Angeles, CA 90025
  • Pasadena Civic Auditorium – 300 East Green Street, Pasadena, CA 91101
  • Stone Recreation Center – 1835 Stoner Ave, Los Angeles, CA 90025

Nearby Animal Shelters

  • (Small animals) El Camino Real Charter High School – 5440 Valley Circle Blvd, Woodland Hills, CA 91367
  • (Small animals) Agoura Animal Care Center – 29525 Agoura Rd, Agoura Hills, CA 91301
  • (Large animals) Pomona Fairplex 1101 W McKinley Ave. Pomona
  • (Large animals) Industry Hills Expo 16200 Temple Ave, City of Industry, CA 91744
  • (Large animals) Antelope Valley Fair 2551 W Avenue H, Lancaster, CA 93536

We’re in This Together

Our collective strength and resilience make a difference. Let’s continue supporting one another through this challenging time.

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Emergency Resources: Report Fallen Trees and Power Outages

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  • LADWP customers experiencing outages should expect crews to respond within 24-48 hours from the time outages are reported.
  • Report outages, see outage alerts, and track the status of outages at:
    https://www.ladwp.com/outages
  • Contact LADWP: 1-800-DIAL-DWP (1-800-342-5397)


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  • MyLA 311 connects you to city services and info; use it to report fallen trees, request cleanups, etc.
  • Dial 311 or (213) 473-3231
  • Submit requests online at:
    https://myla311.lacity.org
  • Download the MyLA311 App


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Power Line Safety

  • Do NOT touch downed power lines
  • Do NOT drive over them
  • Call 911 immediately

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Public Comment for Housing Element Rezoning Program Draft Ordinances

On Thursday, July 25, 2024, Los Angeles City Planning held a virtual public hearing for the Housing Element Sites and Minimum Density Ordinance, and Resident Protections Ordinance. More information about the public hearing can be found on City Planning’s website here. Information on the draft ordinances can be found here.

Please note that feedback gathered at the hearing will be used to inform future revisions to the draft ordinances, and no decision will be made at the hearing. In addition to the public hearing, comments and questions may also be submitted by emailing housingelement@lacity.org. Please include the applicable case number in the subject line.

As a reminder, public comment will close on Thursday, August 1, 2024.

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Los Angeles Housing Department (LAHD) First-Time Homebuyer Program

The Los Angeles Housing Department (LAHD) has programs to assist first-time, low- and moderate-income homebuyers purchase homes in the City of Los Angeles. These programs are designed to assist first-time homebuyers with purchase assistance for the down payment, closing costs, and other costs to help eligible homebuyers realize their dream of homeownership in the City.

For more information on LAHD’s First-Time Homebuyer Programs, please visit https://housing.lacity.org/.

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