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How to Report and Recoup Damages from Potholes

In Los Angeles, drivers reported more than 2,000 potholes a week as storms wreaked havoc on roads and potholes disabled cars by the dozens.
The relentless stream of atmospheric rivers have ravaged Los Angeles roads and led to thousands of potholes on freeways, highways, and surface streets across the Golden State. If it seems worse than usual — it is.

From a pothole on an overpass that sent debris flying onto the 5 in Glendale in mid-March to several large potholes that developed on State Route 71 in Pomona that damaged 30 vehicles, snarled traffic for miles, and prompted several nights of closures to repair, navigating the storms has been anything but pleasant.

In the first three weeks of March, residents reported nearly 6,000 destructive potholes on Los Angeles City streets alone, according to the Los Angeles Public Works Department.

The city is averaging just under two weeks to repair most potholes lately, a jump from the norm of two days, according to Los Angeles Department of Public Works spokesperson Elena Stern.

Residents in Los Angeles neighborhoods can report a pothole for repair simply by dialing 311 or use the city’s website to report portholes and receive updates on repairs.

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National 311 Day

The Board of Public Works and Information Technology Agency, will promote city services during the week of March 6-10 to celebrate National 311 Day which takes place on Saturday, March 11.

During the week leading up to March 11 (March 6-10), the City will use traditional and social media, videos broadcast on the City’s Channel 35, and e-blasts to constituents to spotlight highly requested services and the ease with which Angelenos can use 311 or MyLA311 to request such services.

Monday, March 6 – Graffiti removal
Tuesday, March 7 – Bulky Item pickup
Wednesday, March 8 – Pothole repair
Thursday, March 9 – Broken streetlights
Friday, March 10 – Street Sweeping schedules

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Peace and Healing Centers

L.A. is piloting a program to create physical spaces where communities with high rates of pollution, poverty, and violence can go to heal.

  • Why it matters: The nine Peace and Healing centers are located in L.A. REPAIR Zones, which stands for Reforms for Equity and Public Acknowledgement of Institutional Racism. Half of Angelenos living in poverty in overcrowded areas live in these zones. About 87% of people living in these zones are people of color, according to the city’s Civil + Human Rights and Equity Department, or LA Civil Rights, which launched the $2 million program.
  • The backstory: The centers will offer 20 hours a week of free healing programs tailored to the needs of their communities.
  • Why now: “There’s so much trauma in our communities right now,” said Capri Maddox, executive director of LA Civil Rights and a board trustee for Southern California Public Radio. She says with gun violence, police brutality, and economic stress as a result of the COVID-19 pandemic, people need spaces to heal.

Is there a center near me?

Here’s a list of the Peace and Healing centers:

  1. Para Los Niños in the South LA REPAIR Zone.
  2. Volunteers of America Los Angeles  (VOALA) in the Southeast LA REPAIR Zone.
  3. Bryant Temple AME Community Development Corporation in the West Adams, Leimert Park, and Baldwin Village REPAIR Zone.
  4. Central City Neighborhood Partners (CCNP) in the Westlake REPAIR Zone.
  5. YMCA LA in the Wilmington and Harbor Gateway REPAIR Zone.
  6. Proyecto Pastoral in the Boyle Heights REPAIR Zone.
  7. Creating Justice LA in the Skid Row REPAIR Zone.
  8. El Nido Family Center in Arleta-Pacoima REPAIR Zone
  9. El Nido Family Center in Mission Hills – Panorama City – North Hills REPAIR Zone.

Read more about it here.

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